CANCELLATION & RETURNS

Any product that has been bought from Mastyle Trendz on discount and in delivery, found defective, a refund will be processed. However, if in case, Mastyle Trendz does not lead any mistake from its end, then 50 rupees will be deducted from your refund. Once you initiate your return process, our team will contact and gather information about it and then, our delivery executive will visit on your address to check the product is a resalable condition or not, if found in resalable condition, then the refund will be processed to your bank account or an e-wallet within 7 days.

Order Cancellation
  • After receiving your order, our expert customer care team will buzz a ring or may send you a confirmation email, SMS, and Whatsapp. If you don’t do a response on the same, then your order will be automatically canceled within 24 hours of your placement. However, in case, you want to cancel your request, then please email us at info@mastyletrendz.com or do make a call or Whatsapp before your order is dispatched. Once we dispatch your order from our warehouse, then we would not be able to cancel your request. You can modify your order while making the final placement process.
    Privacy Policy
    Our privacy policy at Mastyle Trendz protects any information that has been provided by our customers while you buy products using our website. We are committed to safeguarding your personal information, which you provide such as name, address, bank details, etc. These details will be used to deliver the product that you have placed. However, the company has all the right to change its policy from time to time while updating the website. Therefore, you are advised to check this page from time to time so that you can ensure yourself with the changes if it happens. However, in case you have any queries or requests concerning your personal details or information regarding our practices, then do contact us at info@mastyletrendz.com.
    Information we collect
    The information we collect includes the following-
  • Name, address, contact information such as telephone number, email address, demography information such as pin code, preferences, and other information, which are relevant to customer online surveys or competitions or maybe offer
  • Apart from this, we also collect social media information such as Facebook or Instagram user ID; if you like to contact us through your social media.
  • And, addresses and recipient names of your friends or relatives where you may send a gift.
  • IP address
  • Your communication preferences
  • Your purchase history with us
  • Your browsing history on our website
  • We also collect your personal information from you when you sign up for our mailing or newsletters, email, purchase products from, and credit card information used to pay the amount for purchasing.
    What does Mastyle Trendz do with the information that it collects?
    In order to offer our services, we need to provide your personal information to our trusted partners such as—
  • We provide your personal data to our fulfillment partners so that they can process and complete your order on time.
  • The data is also provided to our expert professional service partners with some legal obligations.
  • We do also provide your information when required or requested by law such as court orders or legal processes, any usage guidelines for services or specific products, the safety of our company, users, and their rights.
  • We also use MailChimp so that we can store email sign up information so that we can send out marketing emails. It is also possible we could sell our services or business to any third party or organization if necessary. In this situation, our customers’ data is one of the most important and biggest concerns of that business, thus we need to share it with our third-party buyers and their advisers or company executives. And, this is our right to sell our business.
  • Additionally, we may also expand our group of companies and in this scenario, we may share your personal information with our group to improve our services and products. This is our right to develop or grow our business. When this happens, we shall port a link to all the group organizations and their locations in our Privacy Policy.
  • We shall cooperate with law enforcement and third parties or others if needed.
    Links to a third-party website
    While you buy products from our website, it may contain third party links, however, if you use these links while leaving our site, you should know that we (Mastyle Trendz) does not have any control over other domains, and we cannot be responsible for privacy and protection of your information, which you provide thereby visiting third party websites or links. Such websites or links are not governed by or under our privacy statement. Thus, you need to learn caution and look into the privacy policy for your safety.
    Security
    We at Mastyle Trendz are committed to protecting your information. Thus, in order to prevent or get rid of unauthorized access to your personal information, we have put our best to safeguard your information through physical, managerial, and electronic procedures. Furthermore, we take complete responsibility and care, in our power to do so, to keep your data safe and secure. Perhaps, in the absence of negligence on our end, we should not be held liable for any suffering and loss, if a third party procures unnecessarily and unauthorized access to your data.

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